Distribute settlement funds to thousands of claimants in days
Cleo Pay replaces paper check distributions with a digital claims platform. Claimants file online, verify identity, and receive ACH payments in 1-2 days. No printing. No mailing. No uncashed checks sitting in a drawer.
The Problem
Why paper check distributions fail claimants
Class action settlements should be straightforward: money flows from defendants to claimants. In practice, paper-based administration turns it into a months-long process with high failure rates and serious compliance tail risk.
Paper check distributions take forever
Traditional settlement administrators print and mail checks weeks after approval. Claimants wait months from settlement date to deposit. Many never receive their funds at all because they move or miss the envelope.
A third of paper checks go uncashed
Industry data shows up to 30-40% of settlement checks are never cashed. Claimants misplace them, forget to deposit, or simply don't recognize the envelope. Every uncashed check is a claimant who didn't get paid.
Tracking thousands of payments is a spreadsheet nightmare
Paper check distributions require manual tracking of issued, deposited, returned, and stale-dated checks across thousands of rows. Errors compound. Reconciliation for a large settlement can take months after distribution closes.
Unclaimed funds become a compliance problem
Uncashed settlement checks eventually become unclaimed property subject to state escheatment laws. Dormancy periods vary by state. Without automated tracking, administrators face audit risk and manual filing obligations that grow over time.
How It Works
From settlement approval to paid claimants, without the paper
Open the digital claims portal
Upload your claimant list and configure the settlement parameters. Each eligible claimant receives a personalized claim link via email or SMS. They click, verify their identity, enter bank details, and submit their W-9 in under 10 minutes. No paper. No postage.
Supports bulk claimant import via CSV. Automated reminders sent to claimants who have not yet filed.
Review and approve claims at scale
The administrator dashboard shows every claim with real-time status: submitted, verified, approved, or flagged. Review claims individually or approve in bulk. The audit trail captures every action and decision for court reporting and compliance.
Configurable approval workflows for multi-party sign-off. Full export for claims register submission.
Pay every claimant in 1–2 days
ACH disbursements run in parallel across your entire claimant population. Payments land in 1-2 business days from approval. Failed ACH attempts are flagged instantly with automated re-notification. Every payment is tracked from initiation to settlement confirmation.
1099 data captured automatically throughout the distribution. Unclaimed fund tracking built in for escheatment compliance.
Features
Built for high-volume settlement distributions
Digital claims portal
Each claimant receives a personalized link. They verify identity, enter bank details, and complete their W-9 in under 10 minutes. Works on mobile.
Bulk ACH disbursement
Run parallel ACH payments to thousands of claimants simultaneously. Every payment settles in 1-2 business days from approval. Full tracking from initiation to deposit confirmation.
Automatic W-9 collection
Tax form collection is part of the claim flow, not a separate step. W-9s and W-8s are captured before any payment is released. 1099 data tracked automatically throughout distribution.
Real-time claims dashboard
See every claimant's status in real time: claim submitted, identity verified, approved, paid, or failed. Filter, sort, and export for court reporting at any point.
Failed payment re-notification
ACH returns trigger automatic re-notification to the claimant. Update banking details and reprocess in the same portal. No manual intervention needed.
Unclaimed fund tracking
Every unclaimed payment is tracked with a full audit history. Dormancy periods monitored by state. Escheatment reporting prepared automatically to keep administrators compliant.
Claimant CSV import
Upload your eligible claimant list via CSV. The platform generates personalized claim links for every row, sends outreach, and tracks response rates automatically.
Full audit trail
Every claim action, approval decision, and payment event is logged with timestamp and actor. Export complete audit records for court submission, mediator review, or compliance documentation.
FAQ
Common questions about class action settlement distribution
Get Started
See a full settlement distribution in 20 minutes
Walk through the complete claim filing, approval, and ACH disbursement flow with a Cleo Pay specialist. Bring the size and structure of your next settlement.
- ACH payments to claimants in 1-2 business days
- Digital claim filing, no paper forms
- W-9 collection built into every claim
- Unclaimed fund tracking and escheatment support
- Full audit trail for court reporting